Frequently Asked Questions

Please fill out the form with your contact information when ordering headshots, photo cards or custom reprints. Then, we ask that you send us your files and instructions for your order via email to jsphotochicago@gmail.com. We will typically respond with a quote and expected turnaround time within the next business day. If you do not receive an email from us within the next business day, check your spam folder. If there's no email in your spam folder, then feel free to call us directly at 312-751-8899. Production begins when you supply your credit card information over the phone.

Yes: same day or next day service is $20.

For "talent" files, headshots and models' comps, 2 to 3 years.

For custom photos, we accept all file types. For print pieces with type, we accept .pdf files. Please export .doc files or Publisher files to .pdfs before sending.

We ship FedX-Ground ($22) and USPS ($10-12).

Generally one month, unless you specifically requested otherwise.

Yes: $9 … and with sales tax, it becomes $10.

Email us: jsphotochicago@gmail.com ....Or call us: 312-751-8899.